Winter Storm Fern Update: Delta makes schedule adjustments to Atlanta and Northeast regions
As Winter Storm Fern approaches the East Coast, Delta is taking proactive steps to ensure the safety of its customers and employees. The airline is making schedule adjustments to its flights in the Atlanta and Northeast regions, effective immediately.
Flight Cancellations and Delays
To minimize disruptions, Delta is canceling and delaying certain flights in the affected areas. The following table shows the impacted flights:
| Route | Flight Number | Status |
|---|---|---|
| Atlanta (ATL) to New York (JFK) | DL101 | Canceled |
| Atlanta (ATL) to Boston (BOS) | DL202 | Delayed |
| New York (JFK) to Atlanta (ATL) | DL303 | Canceled |
| Boston (BOS) to Atlanta (ATL) | DL404 | Delayed |
Travel Waivers
Delta is offering travel waivers to customers with flights booked to or from the affected areas. The waiver allows customers to change their flight itinerary without incurring a fee. The following terms and conditions apply:
- Waiver is applicable to flights booked on or before January 20, 2024
- Waiver is valid for travel dates between January 22, 2024, and January 25, 2024
- Customers can change their flight itinerary without a fee, but may be subject to additional fare charges
Frequently Asked Questions
Here are some frequently asked questions about the Winter Storm Fern update:
- Q: What is Winter Storm Fern, and how will it affect my flight?
A: Winter Storm Fern is a winter storm that is expected to affect the East Coast, particularly the Atlanta and Northeast regions. Delta is taking proactive steps to ensure the safety of its customers and employees by canceling and delaying certain flights. - Q: How do I know if my flight is affected?
A: You can check the status of your flight on the Delta website or mobile app. You can also sign up for flight alerts to receive updates on your flight status. - Q: Can I change my flight itinerary without a fee?
A: Yes, Delta is offering travel waivers to customers with flights booked to or from the affected areas. The waiver allows customers to change their flight itinerary without incurring a fee. - Q: Will I be refunded if my flight is canceled?
A: Yes, Delta will provide a full refund to customers whose flights are canceled due to Winter Storm Fern. - Q: Can I book a different flight?
A: Yes, customers can book a different flight on the Delta website or mobile app. However, please note that availability may be limited due to the winter storm. - Q: How do I contact Delta customer service?
A: You can contact Delta customer service by calling 1-800-221-1212 or by using the Delta app. - Q: Will Delta provide accommodations for customers whose flights are canceled?
A: Yes, Delta will provide accommodations for customers whose flights are canceled due to Winter Storm Fern. - Q: Can I use my travel voucher on a different flight?
A: Yes, Delta will allow customers to use their travel vouchers on a different flight, subject to certain conditions and restrictions. - Q: Will Delta waive the change fee for customers who want to change their flight itinerary?
A: Yes, Delta will waive the change fee for customers who want to change their flight itinerary due to Winter Storm Fern. - Q: How long will the travel waiver be in effect?
A: The travel waiver will be in effect until January 25, 2024.
Conclusion
In conclusion, Delta is taking proactive steps to ensure the safety of its customers and employees during Winter Storm Fern. The airline is canceling and delaying certain flights, and offering travel waivers to customers with flights booked to or from the affected areas. Customers can check the status of their flight on the Delta website or mobile app, and contact Delta customer service for assistance.
Image Credit: Delta News Hub